Frequently asked questions

Questions? We've got answers.

If you can't find what you need, email support@tradingmadesimple.uk or ask our tutor.

Do you offer refunds?

Placeholder: set your refund policy here (for example, a 14-day refund on the Beginner Course if fewer than 5 lessons have been completed). UK consumers also have statutory rights for digital content.

Is my data safe?

Payments are handled by Stripe and we never see your card details. See our Privacy Policy for how we handle your personal data.

Is the Practice Academy connected to a broker?

No, never. It uses randomly generated, made-up data and a virtual balance. It cannot place real trades and it never asks for any broker details.